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Quality and ISO9001 certification – and getting it right first time onsite with the help of digital tools
An interview with Lorna Hagan, Director of ConstructTuition
What’s involved in gaining ISO9001 accreditation?
How can digital tools be used to transform quality performance onsite, so you get things right first time?
Listen in and find out in this podcast with Lorna Hagan, Director of ConstructTuition. Lorna talks us through:
- The key foundational standards we use in construction to help us get it right on site - ISO9001 and 14001.
- How she helps construction SMEs through this process and what’s involved.
- How she supports SMEs and site teams to get quality right onsite.
We also have a conversation about how digital tools can help organisations and site teams dramatically reduce wastage and improve quality, efficiency and profitability.
Listen in…
The podcast is about 40 minutes long, and you can watch or listen to it here (links open in new windows):
Short on time?
If you don’t have time to listen to the whole thing, you can scroll to the relevant sections:
03:00 What are the IS09001 and 14001 standards and why are they important?
07:00 Document management and digital solutions.
09:40 The first steps a company should take when considering ISO9001 accreditation and why it’s an important step for a construction SME to take if they are serious about growing their business.
14:00 The process of ISO9001 accreditation – how long would you expect this to take?
17:30 Getting it right onsite – the key focus areas.
20:20 The key benefits of quality training – financial, confidence and competence of teams – and how it adds value to a business.
25:00 Digital tools, Inspection & Test plans, data analytics and the Quality Frequency Rate.
26:30 The potential for SMEs to gain competitive advantage through quality management and implementation of digital tools.
30:30 The link between digital tools and business improvement.
33:00 The time saved by organisations using digital tools and why this is beneficial both for the board and site teams.
35:00 The advantages of employing an external consultant (and getting the right one for your business).
Connect with Lorna
In her career, Lorna has been a Quality Manager for a leading Tier 1 Civil Engineering contractor and is now doing wonderful work supporting the industry across the UK and Ireland with her business, ConstructTuition.
You can connect with Lorna on LinkedIn. Find out all about ConstructTuition here.
Discover digital tools
This podcast has been created thanks to funding from the CITB. If you would like to find out more about how our free training, support and learning resources can help your team or business, go to the Funded Services page or get in touch with chris@digitalconstructionskills.com.
This post appeared first on Digital Construction Skills.
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